Why Usher exists.
At some point, dealing with the healthcare system becomes the single biggest problem in most people’s lives.
Care requires coordination between many parties, with many ways to fail. Patients can’t see what’s going wrong, and when something breaks they’re often told the wrong thing and blamed for not knowing better.
Usher is building a better way to get care, through its patient advocacy platform. Our advocates do the tedious interface work, explain what to expect and what can fail, and never blame you for a system you didn’t design. We’re starting with older adults, because that’s where the need is deepest and where Medicare already pays for this work.
Founders
Miles and Taylor have known each other and worked together for 20 years. Before founding Usher Care, they co-founded Purpose Built, a venture studio that started four companies, two of them in healthcare.
Miles Lasater
Co-Founder & CEO
- Founded Higher One and scaled it to $200M+ in revenue, 1,000 employees, and an NYSE IPO
- Founded and sold SeeClickFix
- Board member, Yale New Haven Health
- Venture Partner at F-Prime Capital; Kauffman Fellow; taught venture capital at Yale
Taylor Thompson
Co-Founder, Growth
- Founded PharmaSecure and Almanac
- Built partnerships at Curious Learning, an open source literacy project that has reached millions of children
- Echoing Green fellow; impact investing consulting for Rockefeller and MacArthur Foundations; published in Harvard Business Review
We’re building a legal commitment to put patients above insurance companies – into our company charter
When insurance pays the bills, too often it’s unclear who your “advocate” actually works for. With Usher, it’s you. But you don’t have to just trust us:
We're structuring Usher as a public benefit corporation, to make it clear that Usher has a fiduciary duty to patients and not just profits. We're also building enforceable “red lines” into our legal documents to protect the patient-first mission.
We take no money from insurance companies, hospitals, or anyone we refer you to.
We never sell your information.
We'll publish our AI Charter and a changelog, and use this charter in every AI interaction, to make sure we're putting patient needs first.
Who we’re looking for
We’re recruiting clinical and technology leadership, and we’ll be hiring advocates in our first locations. If that’s you, or if you know someone, get in touch.
Get in touch